Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

Google is a global technology company that provides a wide range of internet-related services and products, including cloud computing, software, and hardware.
Cloud
Entry-Level Software Engineer
In-Person
AI · Enterprise SaaS

Description For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

The gReach Learner Program is a paid upskilling program for recent university graduates and early-career industry candidates with disabilities. Participants will receive on-the-job training and work on various projects for one year. The program aims to provide underrepresented groups with opportunities to grow their careers as professionals.

As an Associate Customer Engineer in the Google Cloud gReach Program, you will:

  1. Help build creative solutions to challenging customer needs using Google Cloud.
  2. Improve product features by providing customer feedback to internal teams.
  3. Collaborate with customers and other Googlers to drive successful adoption of Google Cloud.
  4. Develop recommendations for solution architectures and consulting services.
  5. Guide customers through the innovation lifecycle, building strategic roadmaps.
  6. Solve customers' operational issues through problem-solving and technical troubleshooting.
  7. Work with internal teams to drive resolution and help customers get answers to product questions.

This role is exclusively for people who have or are in the process of applying for a government-issued disability certificate.

Google Cloud accelerates organizations' digital transformation with the best infrastructure, platform, industry solutions, and expertise. We deliver enterprise-grade solutions leveraging Google's cutting-edge technology on the cleanest cloud in the industry.

Last updated 3 months ago

Responsibilities For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

  • Help build creative solutions to challenging customer needs using Google Cloud
  • Improve product feature offerings by providing customer feedback to internal cross-functional teams
  • Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud
  • Help develop recommendations for solution architectures and consulting services
  • Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones
  • Solve customers' operational issues through problem solving and technical troubleshooting
  • Work with internal teams to drive resolution and help customers get answers to product questions

Requirements For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

Java
Python
JavaScript
Linux
  • Bachelor's Degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience
  • Experience working with Databases, Web Technologies, Machine Learning, AI or Cloud Foundations (e.g. cloud computing) through certifications, internships, coursework, or relevant practical experience
  • Experience in customer service, communication, or leadership
  • Ability to communicate in English and Korean fluently to collaborate with colleagues and complete tasks and projects

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