Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

Google Cloud provides enterprise-grade cloud infrastructure, platform, and industry solutions leveraging cutting-edge technology.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS · Cloud

Description For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

Google Cloud is seeking an Associate Customer Engineer through their gReach Program, specifically designed for people with disabilities. This is a unique opportunity as part of a paid upskilling program for recent graduates and early-career professionals. The role combines technical expertise with customer service, focusing on helping customers leverage Google Cloud solutions effectively.

The position offers comprehensive on-the-job training and project experience over a one-year period, designed to help participants grow their careers as professionals. You'll work closely with team members on various projects, from large initiatives to daily operational tasks, while learning Google's tools, technology, and culture.

As an Associate Customer Engineer, you'll be at the intersection of technical problem-solving and customer success. Your responsibilities will include building creative solutions for customer needs, collaborating on cloud adoption strategies, and providing technical troubleshooting support. You'll also have the opportunity to influence product development by providing customer feedback to internal teams.

The ideal candidate should have a STEM background or equivalent experience, with knowledge of databases, web technologies, or cloud computing. Strong communication skills are essential, as you'll need fluency in both English and Korean to collaborate effectively with colleagues and customers. Experience with programming languages like Java, Python, or SQL, and familiarity with Linux/Unix environments would be advantageous.

This role is exclusively for individuals who have or are in the process of obtaining a government-issued disability certificate, demonstrating Google's commitment to building a diverse and inclusive workforce. You'll be part of Google Cloud, a division that helps organizations across 200+ countries digitally transform their businesses using the industry's cleanest cloud infrastructure.

Last updated a day ago

Responsibilities For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

  • Help build creative solutions to challenging customer needs using Google Cloud
  • Improve product feature offerings by providing customer feedback to internal cross-functional teams
  • Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud
  • Help develop recommendations for solution architectures and consulting services
  • Guide customers through the entire innovation lifecycle
  • Solve customers' operational issues through problem solving and technical troubleshooting

Requirements For Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities

Java
Python
JavaScript
Linux
  • Bachelor's Degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience
  • Experience working with Databases, Web Technologies, Machine Learning, AI or Cloud Foundations through certifications, internships, coursework, or relevant practical experience
  • Experience in customer service, communication, or leadership
  • Ability to communicate in English and Korean fluently
  • Must have or be in the process of applying for a government-issued disability certificate

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