Client Engagement Manager, Google Global Networking and Infrastructure

Google develops global technology solutions and operates the world's largest search engine, cloud services, and digital advertising platforms.
$168,000 - $252,000
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Client Engagement Manager, Google Global Networking and Infrastructure

Google's Global Networking and Infrastructure team is seeking a Client Engagement Manager to join their dynamic organization. This role sits at the intersection of technical program management and customer success, focusing on Google's global WAN and Software Defined Networking infrastructure. The position offers an opportunity to work with cutting-edge networking technologies that power Google Cloud, core Google products, and YouTube's CDN infrastructure.

The ideal candidate will bring 8 years of networking and program management experience, combining technical expertise with strong customer-facing skills. You'll be responsible for driving technical implementation programs, translating business requirements into technological solutions, and managing relationships with executive stakeholders. The role requires a deep understanding of networking technologies, cloud operations, and security, along with excellent communication and stakeholder management abilities.

As part of Google's Technical Infrastructure team, you'll contribute to maintaining and developing the architecture that powers Google's vast product portfolio. The position offers competitive compensation ($168,000-$252,000 base salary) plus bonus, equity, and comprehensive benefits. You'll be part of Google's commitment to building a diverse and inclusive workplace, working with cross-functional teams to solve complex challenges that impact users globally.

This role offers an exciting opportunity to influence Google's networking infrastructure while driving customer success. You'll work at the forefront of technology, managing critical programs that enhance Google's global network capabilities while ensuring optimal customer experiences. The position combines technical depth with strategic thinking, making it ideal for professionals who excel at both technical program management and customer engagement.

Last updated 3 minutes ago

Responsibilities For Client Engagement Manager, Google Global Networking and Infrastructure

  • Ensure customer business outcomes by defining annual account strategy, building and managing delivery plans, and conducting customer business reviews focused on outcomes
  • Manage deliverables and expectations, create awareness of product portfolio and roadmaps within accounts, conduct customer surveys and assist customers in their urgent needs
  • Support customers by being a strategic advocate for customer, technical, and business needs

Requirements For Client Engagement Manager, Google Global Networking and Infrastructure

Kubernetes
  • Bachelor's degree in a technical field, or equivalent practical experience
  • 8 years of experience in program management
  • 8 years of networking work experience
  • Knowledge of Network or Cloud operations and capacity planning
  • Experience communicating with executives and management
  • Excellent stakeholder management and communication skills

Benefits For Client Engagement Manager, Google Global Networking and Infrastructure

Medical Insurance
Equity
  • Medical Insurance
  • Equity

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