Cloud Technical Solutions Developer, AI/ML

Google Cloud Platform helps businesses transform with cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
AI · Enterprise SaaS

Description For Cloud Technical Solutions Developer, AI/ML

Google Cloud Platform is seeking a Cloud Technical Solutions Developer to join their dynamic team focused on AI/ML solutions. This role combines technical expertise with customer advocacy, requiring deep understanding of cloud technologies and strong problem-solving abilities. As a Technical Solutions Developer, you'll be instrumental in helping customers successfully implement and optimize their Google Cloud deployments.

The position demands a unique blend of technical knowledge and customer service skills, working directly with customers to resolve complex technical issues and ensure smooth cloud operations. You'll be part of a global support team, troubleshooting production deployments, developing deep product knowledge, and serving as a technical consultant for various stakeholders.

Key aspects of the role include debugging complex systems, understanding cloud architectures, and advocating for customer needs with internal teams. The ideal candidate will have strong coding experience in languages like Java, Python, or Go, combined with expertise in cloud technologies, particularly GCP. Knowledge of AI/ML, containerization, and web technologies is highly valued.

This role offers the opportunity to work with cutting-edge cloud technology while making a direct impact on customer success. You'll be part of Google's mission to accelerate digital transformation across industries, working with a diverse range of customers from various sectors and geographical locations. The position requires flexibility with work hours, including potential weekend work, to support global customer needs.

Working at Google Cloud means joining a team that's at the forefront of cloud innovation, with access to Google's cutting-edge technology and tools. You'll be part of a supportive, diverse environment that values technical excellence and customer satisfaction equally. This role is perfect for someone who enjoys solving complex technical challenges while having a direct impact on customer success and product improvement.

Last updated a month ago

Responsibilities For Cloud Technical Solutions Developer, AI/ML

  • Work with customers on production deployments to resolve issues and achieve product readiness
  • Develop in-depth understanding of Google Cloud's product technology and architectures
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Developer, AI/ML

Java
Python
JavaScript
Go
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • 4 years of experience troubleshooting and advocating for customers' needs
  • Fluency in English and Mandarin
  • Experience with exploratory kernel debugging and performance analysis preferred
  • Experience with public cloud (GCP) services preferred
  • Understanding of basic web technologies preferred

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