Cloud Technical Solutions Developer, AI/ML (English, Chinese)

Google Cloud Platform helps customers transform their business with cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
6+ years of experience
AI · Enterprise SaaS

Description For Cloud Technical Solutions Developer, AI/ML (English, Chinese)

Google Cloud Platform is seeking a Cloud Technical Solutions Developer specializing in AI/ML to join their customer-focused technical team. This role combines deep technical expertise with customer advocacy, requiring both English and Mandarin language skills. The position involves working with Google Cloud's cutting-edge technology to help customers transform their businesses across 200+ countries.

The ideal candidate will have 6 years of experience in software development, with expertise in languages like Java, Python, or Go, and strong knowledge of cloud technologies. You'll be responsible for troubleshooting complex technical issues, working directly with customers on their production deployments, and serving as a bridge between customers and internal teams.

This role offers the opportunity to work with Google's innovative cloud technology stack and influence product development through direct customer feedback. You'll be part of a global team providing 24/7 support, requiring flexibility with work hours including potential weekend shifts. The position demands strong problem-solving abilities, excellent communication skills in both English and Mandarin, and a deep understanding of cloud infrastructure and machine learning concepts.

Working at Google Cloud means being at the forefront of digital transformation, helping organizations leverage cutting-edge technology to solve critical business challenges. You'll have the chance to work with a diverse range of customers, from small businesses to large enterprises, and contribute to the evolution of Google Cloud's products and services.

The role combines technical debugging, system administration, documentation, and coding/scripting, making it ideal for someone who enjoys varied technical challenges and customer interaction. You'll be part of Google's commitment to innovation and excellence, with access to world-class resources and the opportunity to make a significant impact on how businesses use cloud technology globally.

Last updated 3 months ago

Responsibilities For Cloud Technical Solutions Developer, AI/ML (English, Chinese)

  • Work with customers on production deployments to resolve issues
  • Troubleshoot and determine root cause for customer-reported issues
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Developer, AI/ML (English, Chinese)

Java
Python
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 6 years of experience reading code in a general purpose coding language
  • 6 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • 6 years of experience troubleshooting and advocating for customers' needs
  • Fluency in English and Mandarin for customer-facing role
  • Experience with public cloud (GCP) services (preferred)
  • Experience in kernel debugging and performance analysis (preferred)
  • Understanding of basic web technologies (preferred)

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