Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Google Cloud Platform is seeking a Cloud Technical Solutions Developer with expertise in AI/ML to join their customer-focused technical team. This role combines technical troubleshooting, customer advocacy, and cloud infrastructure expertise to support Google Cloud's diverse customer base across 200+ countries.

The position requires a unique blend of technical prowess and customer service skills, with the ability to communicate effectively in both English and Mandarin. You'll be working with cutting-edge cloud technology, helping customers transform their businesses through Google Cloud's innovative solutions.

As a Technical Solutions Developer, you'll be instrumental in resolving complex technical issues, performing system debugging, and ensuring optimal cloud deployments. The role involves collaborating with various stakeholders, from developers to business teams, making it perfect for someone who enjoys both technical challenges and interpersonal interactions.

Key aspects of the role include production deployment support, root cause analysis, tool building, and serving as a technical consultant. You'll be part of a global support system, requiring flexibility with work hours to ensure 24/7 customer coverage.

The ideal candidate will have strong debugging skills, cloud platform experience (preferably GCP), and a deep understanding of web technologies. This role offers the opportunity to work with Google's cutting-edge technology while directly impacting customer success and product improvement.

Google offers a collaborative environment focused on innovation and problem-solving, with opportunities to shape the future of cloud computing. The position comes with the backing of Google's commitment to diversity, equality, and inclusion, ensuring a supportive workplace for all employees.