Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging cutting-edge technology and developer tools.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
AI · Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Google Cloud Platform is seeking a Cloud Technical Solutions Developer with expertise in AI/ML to join their customer-focused technical team. This role combines technical troubleshooting, customer advocacy, and cloud infrastructure expertise to support Google Cloud's diverse customer base across 200+ countries.

The position requires a unique blend of technical prowess and customer service skills, with the ability to communicate effectively in both English and Mandarin. You'll be working with cutting-edge cloud technology, helping customers transform their businesses through Google Cloud's innovative solutions.

As a Cloud Technical Solutions Developer, you'll be instrumental in debugging complex systems, analyzing performance in containerized environments, and resolving critical customer issues. The role offers exposure to various aspects of cloud computing, from infrastructure to applications, and the opportunity to work with Google's state-of-the-art technology stack.

The ideal candidate will have a strong foundation in computer science or related fields, with significant experience in programming languages and cloud technologies. You'll be part of a global team providing 24/7 customer support, requiring flexibility with work hours and a commitment to customer success.

This role presents an excellent opportunity to work at the intersection of technical problem-solving and customer service, while contributing to the growth of Google Cloud's platform. You'll have the chance to impact how businesses worldwide leverage cloud technology, while working with a diverse team of experts in a collaborative environment.

Last updated 4 days ago

Responsibilities For Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

  • Work with customers on production deployments to resolve issues and achieve product readiness
  • Troubleshoot and determine root causes for customer-reported issues
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global 24-hour customer support team
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Java
Python
JavaScript
Go
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • 4 years of experience troubleshooting and advocating for customers' needs
  • Fluency in English and Mandarin for customer interactions
  • Willingness to work in shift patterns and non-standard hours including weekends

Interested in this job?

Jobs Related To Google Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Cloud Architect, Google Workspace

Cloud Architect position at Google focusing on Workspace solutions, requiring 5 years of experience in productivity solutions and strong technical expertise.

Technical Program Manager III, Data Center Deployment, Cloud Networking

Technical Program Manager III position at Google, focusing on data center deployment and cloud networking, offering $142K-$211K plus benefits in Atlanta.

Product Manager, Partner Platform

Lead product strategy and development for Google Cloud's Partner Platform, driving innovation and growth in enterprise cloud solutions.

Mid-Market Territory Manager, Google Cloud Platform (Polish)

Mid-Market Territory Manager position at Google Cloud Platform, focusing on Polish market sales and customer relationships in Dublin, Ireland.

Territory Manager, Small and Medium Businesses, Google Cloud (Japanese, English)

Territory Manager position at Google Cloud, focusing on small and medium businesses in Tokyo, requiring Japanese and English fluency with 4+ years of sales experience.