Cloud Technical Solutions Developer, AI/ML (English, Mandarin)

Google Cloud Platform is seeking a Cloud Technical Solutions Developer with expertise in AI/ML to join their customer-focused technical team. This role combines technical troubleshooting, customer advocacy, and cloud infrastructure expertise to support Google Cloud's diverse customer base across 200+ countries.

The position requires a unique blend of technical prowess and customer service skills, with a special emphasis on bilingual capabilities in English and Mandarin. You'll be working at the intersection of customer success and technical problem-solving, helping organizations leverage Google's cutting-edge cloud technology to transform their businesses.

As a Cloud Technical Solutions Developer, you'll be instrumental in debugging complex systems, analyzing performance in containerized environments, and resolving critical customer issues. The role offers exposure to Google's state-of-the-art cloud infrastructure and the opportunity to work with a wide range of technologies including Machine Learning, Kubernetes, and various programming languages.

The position demands flexibility with work hours, including shifts and weekend work, as part of ensuring 24/7 global customer support. You'll be part of a team that directly influences product improvements through customer feedback and technical insights, making this an excellent opportunity for those who want to impact the future of cloud computing while working with diverse, global customers.

This role is perfect for technically skilled professionals who enjoy customer interaction, problem-solving, and working with cutting-edge cloud technology. You'll have the chance to grow your expertise in cloud computing while helping shape the future of how businesses use technology to connect with their stakeholders.