Cloud Technical Solutions Engineer, AI/ML

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in AI/ML to join their team. This role involves working with customers on production deployments, resolving issues, and achieving product readiness, availability, and scale. You'll be responsible for troubleshooting customer-reported issues, building tools, and conducting diagnoses. As a subject matter expert, you'll consult with internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. The position requires working as part of a global team, potentially including non-standard work hours/shifts and weekend work to ensure 24-hour customer support. You'll need to understand customer issues, advocate for their needs with internal teams, and drive product improvements. The ideal candidate should have a strong background in coding, system design, and experience with Linux/Unix or Windows systems. Knowledge of virtualization, orchestration frameworks, and public cloud services is preferred. This role offers an opportunity to work with cutting-edge technology and help companies around the world innovate using Google Cloud's enterprise-grade solutions.