Cloud Technical Solutions Engineer, AI/ML (Chinese, English)

Google is a global technology company providing cloud services and innovative solutions to businesses worldwide.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
AI · Enterprise SaaS

Description For Cloud Technical Solutions Engineer, AI/ML (Chinese, English)

Google Cloud is seeking a Technical Solutions Engineer to join their cloud team, focusing on AI/ML solutions. This role combines technical expertise with customer support, requiring fluency in both English and Mandarin Chinese. The position involves working with Google Cloud's enterprise customers to resolve complex technical issues and ensure successful cloud deployments.

As a Technical Solutions Engineer, you'll be part of a global team providing 24/7 support to customers transitioning to Google Cloud. Your responsibilities will include troubleshooting technical problems, debugging code, and understanding complex system architectures. The role requires expertise in various programming languages, Linux/Unix systems, and cloud infrastructure.

The ideal candidate will have 4+ years of experience with general-purpose programming languages, strong debugging skills, and experience with virtualization and orchestration frameworks. You'll work closely with cross-functional teams, including developers and system administrators, while managing relationships with international customers.

This position offers the opportunity to work with cutting-edge cloud technology and AI/ML solutions at one of the world's leading tech companies. You'll be instrumental in helping businesses innovate and transform digitally, while developing deep expertise in cloud technologies and solutions.

The role includes non-standard work hours and shift patterns to support global customers, demonstrating Google's commitment to providing comprehensive support. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers in over 200 countries and territories.

This is an excellent opportunity for someone who combines technical expertise with strong communication skills and a passion for customer success. You'll be at the forefront of cloud technology, helping organizations leverage Google's cutting-edge solutions while growing professionally in a dynamic, global environment.

Last updated 21 hours ago

Responsibilities For Cloud Technical Solutions Engineer, AI/ML (Chinese, English)

  • Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale
  • Develop understanding of Google Cloud's product technology and underlying architectures
  • Act as consultant and subject matter expert for internal stakeholders
  • Collaborate as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Engineer, AI/ML (Chinese, English)

Java
Python
JavaScript
Linux
  • Bachelor's degree in Science, Technology, Engineering, Math or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • Experience with Linux/Unix or Windows systems
  • Experience in reading/debugging code and in virtualization and orchestration frameworks
  • Fluency in English and Mandarin Chinese

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