Cloud Technical Solutions Engineer, Apigee

Google Cloud Platform helps customers transform and build what's next for their business with cloud technology.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Apigee

Google Cloud Platform is seeking a Cloud Technical Solutions Engineer for their Apigee team to help customers transform their businesses using cloud technology. This role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and communication skills. You'll be part of a global team ensuring 24/7 customer support, managing technical issues, and implementing solutions for Google Cloud Platform products.

The position demands a strong technical foundation with at least 2 years of programming experience in languages like Java, Python, or Go, along with a background in troubleshooting and customer support. You'll work at the intersection of technology and customer service, developing deep knowledge of Google's product technology while acting as a technical consultant for both internal teams and customers.

As part of Google Cloud, you'll be contributing to a platform that serves customers in over 200 countries, helping organizations digitally transform their operations. The role offers the opportunity to work with cutting-edge technology while developing expertise in cloud computing and enterprise solutions. You'll collaborate with cross-functional teams, including engineering and sales, to improve products and drive high-quality production.

This position is ideal for someone who combines technical skills with customer service orientation, enjoys problem-solving, and wants to work with enterprise-grade solutions. You'll have the chance to impact how businesses worldwide use technology to connect with their stakeholders while working for one of the world's leading technology companies. The role offers exposure to various aspects of cloud computing, from infrastructure to applications, making it an excellent opportunity for professional growth in the cloud technology sector.

Last updated 2 days ago

Responsibilities For Cloud Technical Solutions Engineer, Apigee

  • Manage customer's problems through effective diagnosis, resolution, or implementation of new investigation tools
  • Develop knowledge of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Understand customer issues and advocate for their needs with cross-functional teams
  • Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support

Requirements For Cloud Technical Solutions Engineer, Apigee

Java
Python
Go
JavaScript
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers needs, and triaging technical issues
  • Experience with cloud computing (preferred)
  • 2 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP (preferred)
  • 2 years of experience in technical consulting in supporting large enterprise customers (preferred)

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