Google Cloud is seeking a Cloud Technical Solutions Engineer to join their global support team. This role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and communication skills. As a Cloud Technical Solutions Engineer, you'll be instrumental in helping customers successfully adopt and utilize Google Cloud Platform products.
The position demands a solid technical foundation with at least 4 years of experience in coding and system design, along with expertise in areas such as Web Tech, Data/Big Data, Systems Admin, Machine Learning, or Kubernetes. You'll be working with cutting-edge cloud technologies and will be responsible for troubleshooting complex technical issues, developing diagnostic tools, and improving product supportability.
What makes this role particularly exciting is the opportunity to work with Google's innovative cloud technologies while directly impacting customer success. You'll collaborate with various teams across Google, from engineering to sales, providing technical expertise and advocating for customer needs. The role offers exposure to diverse technical challenges and the chance to contribute to the evolution of Google Cloud Platform.
The ideal candidate will combine technical proficiency with strong customer service skills. You'll need to be comfortable working in a global team environment, potentially including non-standard hours to support 24/7 operations. This position offers the opportunity to work with industry-leading technology while making a significant impact on how businesses leverage cloud computing.
If you're passionate about cloud technology, enjoy solving complex technical problems, and want to be part of shaping the future of cloud computing while working for one of the world's leading technology companies, this role presents an excellent opportunity for career growth and technical development.