Cloud Technical Solutions Engineer, Compute (English)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Compute (English)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their global support team. This role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and communication skills. As a Cloud Technical Solutions Engineer, you'll be instrumental in helping customers successfully adopt and utilize Google Cloud Platform products.

The position demands a solid technical foundation with at least 4 years of experience in coding and system design, along with expertise in areas such as Web Tech, Data/Big Data, Systems Admin, Machine Learning, or Kubernetes. You'll be working with cutting-edge cloud technologies and will be responsible for troubleshooting complex technical issues, developing diagnostic tools, and improving product supportability.

What makes this role particularly exciting is the opportunity to work with Google's innovative cloud technologies while directly impacting customer success. You'll collaborate with various teams across Google, from engineering to sales, providing technical expertise and advocating for customer needs. The role offers exposure to diverse technical challenges and the chance to contribute to the evolution of Google Cloud Platform.

The ideal candidate will combine technical proficiency with strong customer service skills. You'll need to be comfortable working in a global team environment, potentially including non-standard hours to support 24/7 operations. This position offers the opportunity to work with industry-leading technology while making a significant impact on how businesses leverage cloud computing.

If you're passionate about cloud technology, enjoy solving complex technical problems, and want to be part of shaping the future of cloud computing while working for one of the world's leading technology companies, this role presents an excellent opportunity for career growth and technical development.

Last updated 3 months ago

Responsibilities For Cloud Technical Solutions Engineer, Compute (English)

  • Manage customer's problems through effective diagnosis, resolution, and implementation of new investigation tools
  • Develop knowledge of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Understand customer issues and advocate for their needs with cross-functional teams
  • Work as part of a global team providing 24-hour customer support, including non-standard hours or shifts as needed

Requirements For Cloud Technical Solutions Engineer, Compute (English)

Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience
  • 4 years of experience coding in a general purpose coding language or in system design
  • 4 years of experience with two or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Experience with packet capture/analysis, artificial packet creation, load testing
  • Knowledge of fundamental web technologies (HTTP, HTTPS)
  • Knowledge of virtual/container networking

Benefits For Cloud Technical Solutions Engineer, Compute (English)

  • Equal opportunity employer
  • Accommodation for special needs

Interested in this job?

Jobs Related To Google Cloud Technical Solutions Engineer, Compute (English)

Software Developer III, Google Cloud Platforms

Software Developer III position at Google Cloud, focusing on developing next-generation cloud technologies and infrastructure solutions.

Program Manager III, Demand and Supply Planning, Cloud Infrastructure

Lead demand and supply planning for Google Cloud Infrastructure as a Program Manager III, managing cross-functional projects and optimizing network infrastructure deployment.

Outbound Product Manager, Storage, Google Cloud

Lead product management for Google Cloud's AI Storage portfolio, driving go-to-market strategy and customer engagement in Sunnyvale, CA.

Technical Program Manager II, NPI Deployment Planning, Technical Infrastructure

Technical Program Manager role at Google focusing on NPI Deployment Planning and Technical Infrastructure optimization across data centers.

Program Manager III, Supply Chain Business Operations, Data Center Equipment

Program Manager III position at Google focusing on Supply Chain Business Operations and Data Center Equipment, offering competitive compensation and opportunities for impact.