Cloud Technical Solutions Engineer, Compute (English, Mandarin)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their global support team in Dublin, Ireland. This role combines technical expertise with customer advocacy, requiring proficiency in both English and Mandarin. The position involves managing customer challenges, providing technical support, and helping organizations successfully adopt Google Cloud technologies.

As a Cloud Technical Solutions Engineer, you'll be at the forefront of helping customers optimize their Google Cloud deployments. Your responsibilities will span from debugging complex technical issues to consulting with internal stakeholders and advocating for customer needs. The role requires strong technical foundations, including experience with Linux/Unix systems, virtualization frameworks, and general-purpose programming.

The ideal candidate will bring 4 years of relevant experience in technical troubleshooting and customer support, along with a deep understanding of cloud technologies. You'll work in a dynamic, global environment that provides 24/7 customer support, which may require flexible working hours. This position offers the opportunity to work with cutting-edge cloud technology while directly impacting customer success across Google Cloud's worldwide user base.

This role is perfect for someone who combines technical expertise with strong communication skills, as you'll be bridging the gap between customers and internal teams while helping drive improvements to Google Cloud's products and services. The position offers the chance to work with one of the world's leading tech companies while helping organizations across various industries achieve their digital transformation goals.