Cloud Technical Solutions Engineer, Data Analytics
Description For Cloud Technical Solutions Engineer, Data Analytics
Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to join their customer support team. This role is crucial in helping customers successfully transition to Google Cloud platform, with a focus on data analytics products like BigQuery and Dataproc. The position requires a blend of technical expertise in coding, troubleshooting, and customer advocacy.
The ideal candidate will have a strong foundation in computer science or related fields, with hands-on experience in programming languages such as Java, Python, or JavaScript. They should be comfortable with SQL, database administration, and Linux environments. Experience with big data technologies, particularly the Apache Hadoop ecosystem, is highly valued.
As a Cloud Technical Solutions Engineer, you'll be responsible for investigating and resolving complex technical issues, building diagnostic tools, and improving documentation. You'll work closely with various teams including engineering, sales, and product development to ensure customer success. The role involves significant cross-functional collaboration and requires excellent communication skills.
The position offers the opportunity to work with cutting-edge cloud technology and contribute to Google Cloud's mission of accelerating digital transformation across industries. You'll be part of a global team providing 24/7 customer support, which means flexibility in working hours is essential. This is an excellent opportunity for someone passionate about cloud computing, data analytics, and customer success to join one of the world's leading technology companies.
Working at Google means being part of an inclusive culture that values diversity and equal opportunity. The company provides comprehensive support for its employees and maintains high standards in workplace equality and accessibility. This role offers the chance to make a significant impact on how organizations worldwide leverage cloud technology for their data analytics needs.
Responsibilities For Cloud Technical Solutions Engineer, Data Analytics
- Develop an in-depth understanding of Google Cloud's Data analytics products (like BigQuery, Dataproc, etc.) and underlying architectures
- Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations
- Work as part of a team of engineers/consultants that globally ensure 24-hour customer support
- Understand customer issues, advocate for their needs with internal teams, including product and engineering teams and drive high-quality production
Requirements For Cloud Technical Solutions Engineer, Data Analytics
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
- 2 years of experience reading or debugging code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript)
- 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
- Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications
- Experience with SQL database administration, open source software communities, Cloud networking solutions, or distributed computing
- Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products
- Understanding of web technologies and TCP/IP concepts, Unix/Linux basic administration and commands
- Excellent troubleshooting, attention to detail, and communication skills in a fluid environment
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