Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to join their customer support team. This role combines technical expertise with customer advocacy, requiring proficiency in various programming languages and cloud technologies. You'll be instrumental in helping customers transition to Google Cloud, troubleshooting complex technical issues, and ensuring smooth implementation of data analytics solutions like BigQuery and Dataproc.
The position demands strong technical skills, including experience with programming languages such as Java, Python, and JavaScript, along with a solid understanding of SQL and Linux systems. You'll need to demonstrate expertise in data analytics, warehousing, and ETL development, while maintaining excellent communication skills to work effectively with both customers and internal teams.
As part of a global support team, you'll work in shifts to provide 24/7 customer assistance, requiring flexibility with work hours including weekends. Your role will be crucial in bridging the gap between customer needs and Google Cloud's solutions, requiring both technical problem-solving abilities and strong customer service skills.
The ideal candidate will have a bachelor's degree in a STEM field and at least 2 years of relevant experience. You'll be working with cutting-edge technology in a dynamic environment, collaborating across functions to improve Google Cloud's services and customer experience. This role offers the opportunity to work with enterprise-grade solutions and contribute to digital transformation across various industries.
Working at Google Cloud means being part of a team that serves customers in over 200 countries, helping them solve their most critical business problems with innovative solutions. You'll have the chance to impact how organizations worldwide utilize cloud technology while developing your expertise in cloud computing and data analytics.