Cloud Technical Solutions Engineer, Data Analytics

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform across 200+ countries.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Data Analytics

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to join their customer support team. This role combines technical expertise with customer advocacy, requiring proficiency in various programming languages and cloud technologies. You'll be instrumental in helping customers transition to Google Cloud, troubleshooting complex technical issues, and ensuring smooth implementation of data analytics solutions like BigQuery and Dataproc.

The position demands strong technical skills, including experience with programming languages such as Java, Python, and JavaScript, along with a solid understanding of SQL and Linux systems. You'll need to demonstrate expertise in data analytics, warehousing, and ETL development, while maintaining excellent communication skills to work effectively with both customers and internal teams.

As part of a global support team, you'll work in shifts to provide 24/7 customer assistance, requiring flexibility with work hours including weekends. Your role will be crucial in bridging the gap between customer needs and Google Cloud's solutions, requiring both technical problem-solving abilities and strong customer service skills.

The ideal candidate will have a bachelor's degree in a STEM field and at least 2 years of relevant experience. You'll be working with cutting-edge technology in a dynamic environment, collaborating across functions to improve Google Cloud's services and customer experience. This role offers the opportunity to work with enterprise-grade solutions and contribute to digital transformation across various industries.

Working at Google Cloud means being part of a team that serves customers in over 200 countries, helping them solve their most critical business problems with innovative solutions. You'll have the chance to impact how organizations worldwide utilize cloud technology while developing your expertise in cloud computing and data analytics.

Last updated 3 months ago

Responsibilities For Cloud Technical Solutions Engineer, Data Analytics

  • Develop an in-depth understanding of Google Cloud's Data analytics products (like BigQuery, Dataproc, etc.) and underlying architectures
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a team of engineers/consultants that globally ensure 24-hour customer support
  • Understand customer issues, advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Engineer, Data Analytics

Java
Python
JavaScript
Linux
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience reading or debugging code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript)
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Understanding of web technologies and TCP/IP concepts, Unix/Linux basic administration and commands
  • Experience with SQL database administration
  • Experience with open source distributed storage and processing utilities in the Apache Hadoop family

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