Cloud Technical Solutions Engineer, Data Analytics II

Google Cloud Platform helps customers transform and build what's next for their business with cloud technology.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Data Analytics II

Google Cloud Platform is seeking a Cloud Technical Solutions Engineer to join their dynamic team focused on helping customers transition to Google Cloud. This role combines technical expertise with customer support, requiring strong debugging, networking, and system administration skills. The position demands 4 years of experience in coding and customer advocacy, with expertise in various technologies including Web Tech, Data/Big Data, Systems Admin, and more.

As a Cloud Technical Solutions Engineer, you'll be at the forefront of helping enterprises leverage Google's cutting-edge cloud technology. You'll troubleshoot complex technical issues, suggest code-level solutions, and drive product improvements through detailed analysis and documentation. The role requires strong analytical skills using tools like SQL, R, and Python, and the ability to communicate effectively with both internal and external stakeholders.

The position offers the opportunity to work with Google Cloud's enterprise-grade solutions that serve customers in over 200 countries. You'll be part of a team that's dedicated to understanding customer needs and shaping the future of how businesses use technology. The role may require shift work or non-standard hours, including weekends, highlighting the commitment to providing comprehensive customer support.

This role is perfect for someone who combines technical expertise with customer advocacy skills, enjoys problem-solving, and wants to be part of Google's mission to accelerate digital transformation across industries. You'll work in an entrepreneurial environment while having the backing of one of the world's leading technology companies. The position requires Mexican citizenship and fluent English communication skills, as you'll be interacting regularly with international clients and team members.

Last updated 4 days ago

Responsibilities For Cloud Technical Solutions Engineer, Data Analytics II

  • File issue reports against product, documentation and procedures
  • Suggest code-level resolutions for complex product bugs
  • Resolve technical incidents and escalations by performing analysis
  • Identify opportunities and build solutions to improve support or empower customers

Requirements For Cloud Technical Solutions Engineer, Data Analytics II

Java
Python
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience troubleshooting and advocating for customers' needs
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Mexican citizenship required

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