Cloud Technical Solutions Engineer, Infrastructure (English, Japanese)

Google Cloud is seeking a Cloud Technical Solutions Engineer to join their global support team. This role combines technical expertise with customer advocacy, requiring proficiency in both English and Japanese. The position involves troubleshooting complex technical issues, developing tools for faster diagnosis, and working with cross-functional teams to improve Google Cloud Platform products.

As a Cloud Technical Solutions Engineer, you'll be part of the team that provides 24x7 support to customers transitioning to Google Cloud. Your responsibilities will include managing customer problems through effective diagnosis, developing deep knowledge of Google's technology stack, and acting as a technical consultant for both internal and external stakeholders.

The ideal candidate should have a strong technical background with at least 4 years of experience in relevant technologies like Web Tech, Data/Big Data, Systems Admin, Machine Learning, or Kubernetes. Experience with programming languages such as Java, Python, or JavaScript is essential, as is familiarity with Linux/Unix systems and networking concepts.

This role offers the opportunity to work with cutting-edge cloud technology while making a direct impact on customer success. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers in more than 200 countries. The position requires flexibility with work hours to support global customers and a commitment to continuous learning as cloud technologies evolve.

If you're passionate about solving complex technical problems, have strong communication skills in both English and Japanese, and want to be part of a team that's shaping the future of cloud computing, this role offers an exciting opportunity to grow your career while making a significant impact on Google Cloud's success.