Cloud Technical Solutions Engineer, Kubernetes
Description For Cloud Technical Solutions Engineer, Kubernetes
Google Cloud Platform is seeking a Cloud Technical Solutions Engineer specializing in Kubernetes to join their dynamic team. This role combines technical expertise with customer support, requiring strong problem-solving abilities and deep knowledge of cloud technologies. As a Technical Solutions Engineer, you'll be at the forefront of helping customers successfully implement and maintain their Google Kubernetes Engine (GKE) and Anthos deployments.
The position demands a solid foundation in software engineering, with particular emphasis on containerization, cloud infrastructure, and networking protocols. You'll be working with cutting-edge technology while directly impacting customer success through technical problem resolution and consultation. The role offers unique opportunities to bridge the gap between customer needs and Google's engineering teams, helping shape the future of cloud computing solutions.
The ideal candidate will have a background in computer science or related field, with hands-on experience in programming languages like Java, Python, or Go. You'll need strong debugging skills and experience with operating systems and networking. This role is perfect for someone who enjoys both technical challenges and customer interaction, offering the opportunity to work with Google's world-class infrastructure while helping customers achieve their cloud computing goals.
Working at Google Cloud means being part of a team that provides 24/7 support to customers worldwide, requiring flexibility with work hours. You'll join a global organization that values diversity, innovation, and technical excellence. The role offers exposure to enterprise-grade solutions and the chance to work with customers across various industries, making it an excellent opportunity for professional growth in cloud computing and customer success.
Responsibilities For Cloud Technical Solutions Engineer, Kubernetes
- Work with customers on their production Google Kubernetes Engine (GKE) or Anthos deployments to resolve issues and achieve product readiness, availability, and scale
- Develop an in-depth understanding of Google Cloud's GKE/Anthos product technology and underlying architectures
- Act as consultant and subject matter expert for internal stakeholders
- Work as part of a team of engineers/consultants that globally ensure 24-hour customer support
- Understand customer issues, advocate for their needs with internal teams
Requirements For Cloud Technical Solutions Engineer, Kubernetes
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
- 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
- 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
- 2 years of experience with operating systems, from the kernel to the shell, file systems, and client-server protocols
- Experience in Computer Networking (TCP/IP, Routing, Load balancing, etc.)
- Experience with exploratory kernel debugging and performance analysis of containerized systems
- Experience debugging workload issues across global, multi-node environments
- Experience with basic web technologies (HTTP, HTML, DNS, TCP, etc.)
- Experience working with any public cloud like Google Cloud Platform (GCP) services and infrastructure
