Customer and Partner Solutions Engineer III, gTech

Google creates products and services that make the world a better place, focusing on helpful and trusted experiences across the product ecosystem.
$118,000 - $174,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS
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Description For Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) team is seeking a Customer and Partner Solutions Engineer III to join their mission of advocating for Google's users by creating helpful and trusted experiences across the product ecosystem. This role combines technical expertise with customer advocacy, requiring strong programming skills in languages like Java, Python, and JavaScript, along with 3 years of experience in web technologies. The position offers a competitive salary range of $118,000-$174,000 plus bonus, equity, and comprehensive benefits.

As a Solutions Engineer, you'll be responsible for analyzing and resolving technical problems, developing tools for operational scaling, and collaborating with Product Managers and Software Engineers to improve Google's products. The role requires expertise in technical troubleshooting, data analysis using SQL, and experience with system administration (Linux/Unix).

The ideal candidate will have a Bachelor's degree in Engineering, Computer Science, or a related field, with a Master's degree being preferred. You'll work in either Sunnyvale, CA or Boulder, CO, contributing to Google's mission of creating products that make the world a better place. The role offers opportunities for technical leadership, project management, and problem-solving in a dynamic environment.

Working in gTech means being part of a team of trusted advisors supporting customers globally, providing solutions rooted in technical skill and product expertise. You'll be at the forefront of understanding complex customer needs and developing bespoke solutions or new tools that can scale across Google. This position offers not just technical growth but also the opportunity to impact Google's product ecosystem and user experience directly.

The role combines technical depth with customer focus, making it ideal for someone who enjoys both coding and stakeholder management. You'll be part of Google's larger mission while working on specific initiatives to improve tool efficiency and user experience. The position comes with Google's comprehensive benefits package and the opportunity to work in a culture of belonging and innovation.

Last updated 3 months ago

Responsibilities For Customer and Partner Solutions Engineer III, gTech

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development both new and ongoing and deployment of these tools with Engineering
  • Work with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write code and implement tools to improve troubleshooting efficiency and the end user experience
  • Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions

Requirements For Customer and Partner Solutions Engineer III, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 3 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Customer and Partner Solutions Engineer III, gTech

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • bonus
  • equity
  • benefits

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