Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) team is seeking a Customer and Partner Solutions Engineer III to join their Authorable Workflow team. This role is at the forefront of Google's NextGen User Care initiative, incorporating AI to improve customer support experiences. The position offers an exciting opportunity to work on automated workflows that enhance Google's customer care capabilities.

The role involves collaborating with cross-functional teams to transform static workflows into dynamic, interactive solutions that efficiently resolve user issues. You'll be working with Engineering, Product, and Design teams to compose, deploy, and test automated workflows, while also handling API integrations and developing in-house tooling solutions.

As a successful candidate, you'll need strong technical expertise with at least 3 years of experience in programming languages and web technologies. The role requires a bachelor's degree in Engineering, Computer Science, or related field, with experience in technical troubleshooting and partner management.

The position offers competitive compensation ranging from $123,000 to $176,000, plus bonus, equity, and comprehensive benefits. You'll be part of Google's mission to create products that make the world better, working specifically on solutions that help bring these products to life through improved customer support systems.

This is an excellent opportunity for someone who enjoys solving complex technical challenges while having a direct impact on user experience. You'll be working in a collaborative environment, contributing to best practices, and helping optimize solutions for maximum business impact. The role offers growth potential through exposure to key business areas and the chance to influence product support strategy.