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Customer and Partner Solutions Engineer III, gTech

Google creates products and services that make the world a better place, focusing on helpful and trusted experiences across the product ecosystem.
$118,000 - $174,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS
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Description For Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) division is seeking a Customer and Partner Solutions Engineer III to join their team. This role combines technical expertise with customer advocacy, requiring strong programming skills in languages like Java, Python, and JavaScript, along with extensive web technology experience. The position offers a competitive base salary range of $118,000-$174,000, plus bonus, equity, and comprehensive benefits.

The role involves working at the intersection of technical problem-solving and customer support, where you'll be responsible for analyzing and resolving technical issues, developing tools for operational scaling, and collaborating with Product Managers and Software Engineers to improve Google's products and services. You'll be part of gTech's mission to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem.

As a Customer and Partner Solutions Engineer, you'll need at least 3 years of coding experience and a strong background in web technologies. You'll work on understanding operational workflows, implementing solutions, and managing stakeholder expectations. The role requires excellent communication skills as you'll be interfacing with both internal teams and external partners.

The position offers growth opportunities within Google's dynamic environment, where you'll contribute to products that impact millions of users globally. You'll be part of a team that serves as trusted advisors to customers worldwide, developing bespoke solutions and new tools that can scale across Google. The role is available in either Sunnyvale, CA or Boulder, CO, offering the chance to work from major tech hubs while contributing to Google's mission of organizing the world's information and making it universally accessible and useful.

Last updated 7 months ago

Responsibilities For Customer and Partner Solutions Engineer III, gTech

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development both new and ongoing and deployment of these tools with Engineering
  • Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write code and implement tools to improve troubleshooting efficiency and the end user experience
  • Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions

Requirements For Customer and Partner Solutions Engineer III, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 3 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Customer and Partner Solutions Engineer III, gTech

Medical Insurance
  • Bonus
  • Equity
  • Medical Insurance

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