Customer Engineer, AI Infrastructure/HPC, Google Cloud (Japanese)

Google Cloud Platform helps customers transform their business with cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
Contact Company
5,000+ Employees
6+ years of experience
AI · Enterprise SaaS

Description For Customer Engineer, AI Infrastructure/HPC, Google Cloud (Japanese)

Google Cloud is seeking a Customer Engineer specializing in AI Infrastructure and High Performance Computing (HPC) to join their team in Tokyo, Japan. This role combines technical expertise with customer-facing responsibilities, requiring 6 years of experience in creating AI infrastructure environments. The ideal candidate will have deep knowledge of GPU/TPU clusters, orchestration tools, and deep learning frameworks, along with fluency in both Japanese and English.

As a Customer Engineer, you'll play a crucial role in helping customers leverage Google Cloud's cutting-edge technology for their digital transformation journey. You'll work at the intersection of technical sales and engineering, providing expert guidance on AI infrastructure solutions and helping resolve complex technical challenges. The position involves close collaboration with both customers and internal Google Cloud product teams to demonstrate, prototype, and implement comprehensive cloud solutions.

The role offers the opportunity to work with Google Cloud Platform, a leader in enterprise-grade solutions serving customers in over 200 countries. You'll be part of an entrepreneurial team in a rapidly growing business, helping shape how organizations of all sizes use technology to connect with their stakeholders. The position requires a unique blend of technical expertise in AI/HPC infrastructure and strong communication skills to effectively advocate for technical solutions and build lasting customer relationships.

This is an excellent opportunity for someone passionate about cloud technology and AI infrastructure who wants to make a significant impact on how businesses implement and utilize cloud solutions. You'll be working with cutting-edge technology while helping customers navigate their digital transformation journey, all while being part of Google's innovative and inclusive culture that values diversity and creative problem-solving.

Last updated 4 days ago

Responsibilities For Customer Engineer, AI Infrastructure/HPC, Google Cloud (Japanese)

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers
  • Share AI infrastructure expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
  • Work directly with Google Cloud product teams to demonstrate and prototype integrations in customer and partner environments
  • Recommend integration strategies, platforms, and application infrastructure to implement a complete solution on Google Cloud

Requirements For Customer Engineer, AI Infrastructure/HPC, Google Cloud (Japanese)

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 6 years of IT industry experience creating infrastructure environments for AI workloads
  • Experience working and architecting a GPU, TPU, or HPC clusters
  • Experience with orchestration tools (e.g., Slurm) and a distributed file systems (e.g., Lustre used for AI workloads)
  • Experience with frameworks for deep learning (e.g., PyTorch, Tensorflow, Jax, Ray, etc.)
  • Ability to communicate in Japanese fluently to communicate with local customers
  • Knowledge of Kubernetes, Containers, and Cloud Native ecosystem (preferred)
  • Ability to communicate in English fluently to collaborate with internal stakeholders (preferred)

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