Customer Engineer, AI/ML

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
Munich, GermanyBerlin, GermanyFrankfurt am Main, Germany
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS · Cloud

Description For Customer Engineer, AI/ML

Google Cloud is seeking a Customer Engineer specializing in AI/ML to join their technical sales team. This role combines deep technical expertise in machine learning with customer-facing responsibilities, making it perfect for those who excel in both technical implementation and relationship management. As a Customer Engineer, you'll work at the intersection of Google Cloud's cutting-edge AI technology and enterprise solutions, helping customers understand and implement ML solutions.

The position requires a seasoned professional with 10 years of experience in cloud native architecture and strong expertise in machine learning. You'll be working with frameworks like TensorFlow, PyTorch, and JAX, while utilizing AI accelerators such as TPUs and GPUs. The role demands both technical depth and excellent communication skills, including fluency in German, as you'll be presenting to technical stakeholders and executive leaders.

Your responsibilities will span from identifying business opportunities and resolving technical blockers to supporting proof-of-concept work and product demonstrations. You'll be instrumental in recommending integration strategies and enterprise architectures, ensuring customers successfully implement complete solutions on Google Cloud.

Working at Google Cloud means being part of a global leader in cloud computing, serving customers in over 200 countries. You'll have the opportunity to work with cutting-edge technology while helping organizations digitally transform their businesses. The role offers the chance to work with diverse teams, engage with emerging technologies, and make a significant impact on how businesses leverage AI and machine learning capabilities.

This position is perfect for someone who combines technical expertise with customer-facing skills, enjoys solving complex problems, and wants to be at the forefront of cloud and AI technology. You'll be based in one of Germany's major tech hubs - Munich, Berlin, Frankfurt, or Hamburg - and will have the opportunity to travel for customer engagements and industry events.

Last updated a day ago

Responsibilities For Customer Engineer, AI/ML

  • Work with the team to identify and qualify business opportunities
  • Support the technical relationship with customers
  • Work directly with Google Cloud products to demonstrate and prototype integrations
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure
  • Travel to customer sites, conferences, and other related events as required

Requirements For Customer Engineer, AI/ML

Python
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience with cloud native architecture in a customer-facing or support role
  • Experience with Machine Learning model development and deployment
  • Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
  • Ability to communicate fluently in German
  • Master's degree in Computer Science, Engineering, Mathematics preferred
  • Experience in building machine learning solutions
  • Experience in data and information management
  • Experience in architecting and developing software for distributed systems

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