Customer Engineer, Applied AI, Google Cloud

Google Cloud is seeking a Customer Engineer specializing in Applied AI to join their Professional Services team. This role combines deep technical expertise in AI/ML with customer-facing responsibilities, making it perfect for those who excel at both technical implementation and business consultation.

As a Customer Engineer, you'll work directly with clients to understand their business challenges and architect AI/ML solutions using Google Cloud's cutting-edge technology stack. You'll be particularly focused on conversational AI technologies, including Dialogflow CX, Cloud Contact Center AI, and other customer engagement solutions.

The role requires a strong technical foundation with 10 years of cloud native architecture experience and 4 years of conversational AI expertise. You'll be responsible for designing and implementing AI solutions, delivering technical workshops, and serving as a trusted advisor to customers on their AI/ML journey.

This position offers the opportunity to work with Google's world-class technology and shape the future of businesses across various industries. You'll be part of Google Cloud's mission to accelerate digital transformation for organizations worldwide, working with customers in over 200 countries and territories.

The ideal candidate combines technical proficiency with excellent communication skills, as you'll need to explain complex technical concepts to both technical and non-technical audiences. You'll also have the chance to contribute to Google's broader mission of providing equitable opportunities, particularly in the Australian market where the company is committed to supporting Aboriginal and Torres Strait Islander peoples.

Working at Google Cloud means being at the forefront of AI/ML innovation while having the opportunity to make a real impact on businesses' digital transformation journeys. You'll be backed by Google's cutting-edge technology and work in a culture that values diversity, equality, and inclusion.