Customer Engineer, Federal Civilian Agencies, Public Sector

Google provides cloud solutions for public sector institutions, focusing on government and education digital transformation.
$147,000 - $218,000
Cloud
Staff Software Engineer
Hybrid
5,000+ Employees
10+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Federal Civilian Agencies, Public Sector

Google is seeking a Customer Engineer for their Public Sector division, specifically focusing on Federal Civilian Agencies. This role combines technical expertise with customer-facing responsibilities, requiring 10 years of experience in cloud native architecture. The position involves architecting solutions, leading technical projects, and driving cloud adoption for government agencies.

The role demands a deep understanding of cloud technologies, API management, microservices, and container orchestration systems. Knowledge of Big Data technologies, AI/ML solutions, and federal compliance frameworks (FedRAMP, FISMA) is highly valued. The successful candidate will work closely with technical teams to communicate Google Cloud's value proposition to clients and help design appropriate architectures.

As a Customer Engineer, you'll be responsible for conducting technical discovery, leading proof-of-concepts, and providing best practice advice to optimize Google Cloud Platform effectiveness. The role involves significant interaction with both technical stakeholders and executive leaders, requiring excellent communication and presentation skills.

The position offers a competitive compensation package ranging from $147,000 to $218,000, plus bonus, equity, and benefits. Google's commitment to diversity and inclusion makes this an excellent opportunity for professionals looking to make an impact in the public sector while working with cutting-edge cloud technologies.

Working in Google's hybrid environment, you'll have the flexibility to work from various locations including Reston, VA, Washington D.C., or Boulder, CO. This role is perfect for someone who combines technical expertise with customer service excellence and has a passion for helping government agencies modernize their digital infrastructure.

Last updated a day ago

Responsibilities For Customer Engineer, Federal Civilian Agencies, Public Sector

  • Identify business and technical requirements, conduct technical discovery, and architect client solutions to meet gathered requirements
  • Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources
  • Deliver product messaging for the Google cloud platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents
  • Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution providing best practice advice to customers to optimize Google cloud platform effectiveness

Requirements For Customer Engineer, Federal Civilian Agencies, Public Sector

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience with cloud native architecture in a customer-facing or support role
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
  • Experience promoting technology solutions to US Federal Civilian agencies

Benefits For Customer Engineer, Federal Civilian Agencies, Public Sector

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • bonus
  • equity
  • benefits

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