Customer Engineer, Google Cloud

Google Cloud accelerates organizations' digital transformation, delivering enterprise-grade solutions leveraging cutting-edge technology across 200+ countries.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Google Cloud

Google Cloud is seeking a Customer Engineer to join their technical sales team in Shanghai. This role combines technical expertise with customer-facing responsibilities, requiring 6 years of experience in cloud native architecture. The position involves partnering with sales teams to showcase Google Cloud's capabilities, develop solutions, and guide customers through their cloud journey.

As a Customer Engineer, you'll work at the intersection of technical implementation and business strategy, helping organizations modernize their infrastructure and leverage Google's cutting-edge technology. You'll be responsible for understanding customer requirements, resolving technical blockers, and demonstrating the value of Google Cloud solutions through proofs-of-concept and technical presentations.

The ideal candidate will have strong experience in cloud infrastructure, virtualization, and containerization platforms, combined with excellent communication skills to engage with both technical stakeholders and executive leaders. Knowledge of networking concepts, databases, and security principles is highly valued.

Working at Google offers the opportunity to impact organizations across 200+ countries, helping them digitally transform their businesses using Google's innovative cloud solutions. You'll be part of a global team that values diversity, equality, and inclusion, working in an environment that fosters collaboration and technical excellence.

This role offers the chance to work with cutting-edge technology while solving complex business challenges for major organizations. You'll have the opportunity to influence product development by liaising with product management teams and staying current with industry trends. If you're passionate about cloud technology and enjoy working directly with customers to solve their technical challenges, this position offers an excellent opportunity to grow your career at one of the world's leading technology companies.

Last updated 3 days ago

Responsibilities For Customer Engineer, Google Cloud

  • Work with various teams to identify and qualify business opportunities, understand key customer technical objections, and develop strategy to resolve technical blockers
  • Share enterprise infrastructure modernization expertise to support technical relationship with customers
  • Work with Google Cloud products to demonstrate and prototype integrations in customer environments
  • Guide customers through assessments of existing legacy application environments
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure

Requirements For Customer Engineer, Google Cloud

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 6 years of experience with cloud native architecture in a customer-facing or support role
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms

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