Customer Engineer I, Small/Medium Businesses, Google Cloud

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
$99,000 - $145,000
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud · Cybersecurity

Description For Customer Engineer I, Small/Medium Businesses, Google Cloud

Google Cloud is seeking a Customer Engineer I to join their Small/Medium Businesses team, focusing on cybersecurity solutions. This role combines technical expertise with customer-facing responsibilities, requiring 4 years of experience in cloud native architecture. The position offers a competitive base salary range of $99,000-$145,000, plus bonus, equity, and benefits.

As a Customer Engineer, you'll serve as a cyber-security subject matter expert, working closely with technical Sales teams to showcase Google Cloud's security solutions. Your responsibilities will include understanding customer business and technical requirements, developing creative cloud solutions, engaging in proofs of concepts, and troubleshooting technical challenges related to cyber-security.

The ideal candidate should have a strong background in cybersecurity, including experience with threat detection, malware intelligence, cloud security posture management, and Identity and Access Management systems. You'll need excellent communication skills to engage with technical stakeholders and executive leaders, as well as the ability to build and maintain customer relationships.

Google Cloud accelerates digital transformation across industries, serving customers in more than 200 countries. You'll be part of a team that delivers enterprise-grade solutions leveraging Google's cutting-edge technology. The role offers opportunities for growth, learning, and impact in the rapidly evolving cloud security landscape.

This position requires travel to customer sites and industry events, making it perfect for someone who enjoys being a public advocate for technology solutions. You'll collaborate with product management teams to prioritize solutions and influence product development based on customer needs. The role combines technical depth with business acumen, offering a unique opportunity to shape the future of cloud security while working with diverse customers and innovative technologies.

Last updated 2 months ago

Responsibilities For Customer Engineer I, Small/Medium Businesses, Google Cloud

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
  • Share Security knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
  • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud
  • Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud

Requirements For Customer Engineer I, Small/Medium Businesses, Google Cloud

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 4 years of experience with cloud native architecture in a customer-facing or support role
  • Experience in cybersecurity matters (e.g. threat detection, malware intelligence, cloud security posture management, Identity and Access Management systems)
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders

Benefits For Customer Engineer I, Small/Medium Businesses, Google Cloud

Medical Insurance
Equity
  • Bonus
  • Equity
  • Medical benefits
  • Comprehensive benefits package

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