Customer Engineer II, Applied AI, Google Cloud

Google Cloud is seeking a Customer Engineer II specializing in Applied AI to join their North America Tech Team (NATT). This role combines technical expertise with customer-facing responsibilities, focusing on accelerating Google Cloud customer success through domain-specific technical knowledge. The position requires a strong background in cloud native architecture and conversational AI technology, with the ability to engage effectively with technical stakeholders and executive leaders.

As a Customer Engineer II, you'll work at the intersection of artificial intelligence and customer solutions, helping organizations understand and implement Google Cloud's AI capabilities. You'll be responsible for demonstrating the business value of Google Cloud Applied AI solutions, designing architectures, and supporting technical relationships with customers. The role involves collaborating with technical Sales teams as an Applied AI subject matter expert to differentiate Google Cloud in the market.

The position offers a competitive compensation package ranging from $134,000 to $198,000, plus bonus, equity, and benefits. You'll be part of a diverse team working in an environment of respect and inclusion, with opportunities to travel to customer sites and conferences. The role requires 6 years of experience with cloud native architecture and 2 years of experience with conversational AI technology, making it ideal for professionals looking to combine their technical expertise with customer engagement in the rapidly evolving field of applied AI.

This opportunity allows you to work with cutting-edge AI technologies, including ML APIs, Machine Learning templates, RAG, and Large Language Models, while helping shape the future of enterprise cloud solutions. You'll be instrumental in helping customers modernize their applications and leverage Google's first-party Generative AI solutions for customer experience applications.