Customer Engineer, Infrastructure, Google Cloud

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology for digital transformation.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Infrastructure, Google Cloud

Google Cloud is seeking a Customer Engineer to join their Infrastructure team, playing a crucial role in helping organizations leverage cloud computing globally. This position combines technical expertise with customer-facing responsibilities, requiring 10 years of experience in cloud native architecture and 5 years in cloud infrastructure.

The role involves leading cross-functional teams to help customers design, plan, implement, and govern enterprise cloud strategies. As a hybrid technical and business advisor, you'll direct conversations and guide business team execution by combining technical strategy with business insight. You'll work closely with Value Engineering to articulate the total value of technical solutions and overall business partnerships.

The ideal candidate should have a strong background in high-performance computing environments, experience with performance profiling tools, and expertise in designing large-scale infrastructure farms. Excellence in communication and presentation skills is essential, as you'll be building trusted advisory relationships with partners and customers.

At Google Cloud, you'll be part of a team that accelerates organizations' digital transformation across more than 200 countries. You'll have the opportunity to work with cutting-edge technology, contribute to enterprise-grade solutions, and help solve critical business problems for customers worldwide.

The position offers the flexibility to work from either Beijing or Shanghai, China, and includes travel to customer sites, conferences, and related events as needed. This is an excellent opportunity for someone who wants to combine technical expertise with business strategy while working for a global technology leader.

Last updated 8 days ago

Responsibilities For Customer Engineer, Infrastructure, Google Cloud

  • Build partner specific, go-to-market solutions to reduce business cycles and drive partner business
  • Own the technical relationship with partners, empowering them to drive successful pilot or proof of concept
  • Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms
  • Identify customer priorities, technical objections, and design strategies encompassing the entire Google ecosystem

Requirements For Customer Engineer, Infrastructure, Google Cloud

Kubernetes
Linux
  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience
  • 10 years of experience with cloud native architecture in a customer-facing or support role
  • 5 years of experience with cloud infrastructure
  • Experience with high-performance computing (HPC) environments and contributions to open-source projects related to infrastructure
  • Experience with performance profiling tools
  • Experience designing/architecting large-scale infrastructure farms
  • Excellent communication, presentation, and teamwork skills

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