Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud is seeking a Customer Engineer to join their team focusing on Small and Medium Businesses and Startups in Singapore. This role combines technical expertise with customer-facing responsibilities, requiring fluency in both Korean and English. As a Customer Engineer, you'll work closely with Cloud Sales teams to showcase Google Cloud's capabilities, develop creative cloud solutions, and help customers overcome technical challenges. You'll be instrumental in guiding customers through their cloud journey, from assessment to implementation.

The ideal candidate brings 4 years of cloud native architecture experience in a customer-facing role, with the ability to engage effectively with both technical stakeholders and executive leaders. You'll be responsible for identifying business opportunities, resolving technical blockers, and sharing infrastructure modernization expertise. The role involves conducting product briefings, supporting proof-of-concept work, and recommending integration strategies and enterprise architectures.

Working at Google Cloud means joining a diverse team in an environment that values respect and inclusion. You'll be part of a global organization that serves customers in over 200 countries, helping them leverage Google's cutting-edge technology to solve their most critical business problems. This position offers the opportunity to work with innovative cloud technologies while developing strong customer relationships and contributing to the growth of businesses in the SMB and startup sector.

The role requires strong technical knowledge of cloud infrastructure, security concepts, and networking, combined with excellent communication skills in both Korean and English. You'll have the chance to influence product development by working directly with product management teams and help shape the future of cloud computing for businesses in the region.

Last updated 3 months ago

Responsibilities For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
  • Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
  • Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud

Requirements For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 4 years of experience with cloud native architecture in a customer-facing or support role
  • Experience engaging with, and presenting to technical stakeholders and executive leaders
  • Ability to communicate in Korean and English fluently to support client relationship management

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