Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud is seeking a Customer Engineer to join their team focusing on Small and Medium Businesses and Startups in Singapore. This role combines technical expertise with customer-facing responsibilities, requiring fluency in both Korean and English. The position involves working closely with Cloud Sales teams to showcase Google Cloud's capabilities, develop creative solutions, and help customers modernize their infrastructure.

As a Customer Engineer, you'll be instrumental in helping organizations transition to and maximize their use of Google Cloud. You'll engage with technical stakeholders and executive leaders, conducting presentations, providing technical guidance, and resolving complex challenges. The role requires a strong background in cloud native architecture and the ability to translate technical concepts into business value.

The position offers the opportunity to work with diverse teams in an inclusive environment, contributing to Google Cloud's mission of accelerating digital transformation across industries. You'll be part of a global organization that serves customers in more than 200 countries, helping them solve critical business problems through innovative cloud solutions.

Key responsibilities include qualifying business opportunities, sharing infrastructure modernization expertise, guiding customers through technical assessments, and recommending integration strategies. You'll also partner with product management to prioritize solutions that impact customer adoption.

The ideal candidate will have at least 4 years of experience in cloud native architecture, strong communication skills in both Korean and English, and experience in customer-facing roles. Additional valuable experience includes knowledge of cloud infrastructure engineering, security concepts, networking, and experience building customer relationships from scratch.

This role offers the chance to work with cutting-edge technology while making a significant impact on how businesses operate in the cloud. You'll be backed by Google's resources and commitment to innovation, working in an environment that promotes equal opportunities and focuses on solving critical business challenges for customers worldwide.

Last updated 4 minutes ago

Responsibilities For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
  • Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
  • Guide customers through assessments of existing legacy application environments and provide recommendations on prioritization roadmap for infrastructure and application modernization
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud

Requirements For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 4 years of experience with cloud native architecture in a customer-facing or support role
  • Experience engaging with, and presenting to technical stakeholders and executive leaders
  • Ability to communicate in Korean and English fluently to support client relationship management

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