Customer Engineer, Small and Medium Businesses (English)
Description For Customer Engineer, Small and Medium Businesses (English)
Google Cloud Platform is seeking a Customer Engineer to join their dynamic team focused on Small and Medium Businesses. This role combines technical expertise with customer relationship management, requiring candidates to bridge the gap between Google Cloud's cutting-edge technology and customer needs. The position involves working directly with customers to implement cloud solutions, demonstrate product integrations, and serve as a technical advisor.
As a Customer Engineer, you'll be part of Google Cloud's mission to accelerate digital transformation across industries. You'll work with a diverse range of customers in over 200 countries, helping them leverage Google's innovative technology to solve critical business challenges. The role requires both technical depth in cloud architecture and strong communication skills to engage with stakeholders at all levels.
Key aspects of the role include qualifying business opportunities, resolving technical blockers, conducting product demonstrations, and developing implementation strategies. You'll need to understand cloud native architecture, virtualization, and containerization platforms, while also being able to communicate complex technical concepts effectively to both technical and non-technical audiences.
The ideal candidate will combine technical expertise with business acumen, particularly enjoying working with small and medium businesses. You'll have the opportunity to shape how businesses use technology to connect with their stakeholders while working with Google's cutting-edge cloud solutions. This role offers the chance to be part of an entrepreneurial team in a rapidly growing business sector, making a real impact on how organizations transform digitally.
If you're passionate about cloud technology, enjoy building relationships from scratch, and want to be part of shaping the future of cloud computing while working for one of the world's most innovative companies, this role presents an excellent opportunity for career growth and impact.
Responsibilities For Customer Engineer, Small and Medium Businesses (English)
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
- Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud
- Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor
Requirements For Customer Engineer, Small and Medium Businesses (English)
- Bachelor's degree or equivalent practical experience
- 1 year of experience with cloud native architecture in a customer-facing or support role
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
- Experience engaging with, and presenting to, technical stakeholders and executive leaders
- Ability to communicate in English Fluently to support client relationships
