Customer Engineering Manager, Database, Google Cloud

Google Cloud Platform helps customers transform and build what's next for their business with cloud technology.
Database
Staff Software Engineer
Hybrid
5,000+ Employees
10+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineering Manager, Database, Google Cloud

Google Cloud Platform is seeking a Customer Engineering Manager to lead a team of pre-sales engineers focused on database solutions. This role combines technical expertise in cloud native architecture and database technologies with leadership responsibilities. The ideal candidate will have 10+ years of experience in customer-facing roles, with a strong background in both relational and NoSQL databases. You'll work at the intersection of sales and engineering, leading technical discussions, managing proof-of-concepts, and ensuring customer success with Google Cloud's database services.

The role involves collaborating with multiple teams including Sales, Customer Engineering, Product Management, and Customer Support to drive technical success and customer satisfaction. You'll be responsible for building and managing a high-performing team, developing training plans, and ensuring technical readiness to support business goals. The position requires strong technical knowledge combined with excellent communication and leadership skills.

As part of Google Cloud, you'll be working with cutting-edge technology and helping organizations across 200+ countries digitally transform their businesses. The role offers the opportunity to shape how businesses use cloud technology, particularly in database solutions, while leading a team of technical professionals. This position includes travel requirements up to 50% and requires a balance of technical expertise, leadership skills, and business acumen.

Google offers a collaborative environment, the chance to work with innovative technology, and the opportunity to impact businesses globally. The role is based in Singapore, with Google prioritizing candidates who have current work rights in the country.

Last updated 3 days ago

Responsibilities For Customer Engineering Manager, Database, Google Cloud

  • Collaborate with Sales and Customer Engineering (CE) management to determine proper staffing levels
  • Identify gaps in CE technical preparedness and build training plans
  • Work with Google Cloud Sales team leadership to identify, qualify, and prioritize coverage for opportunities
  • Work with sales account team, customer support, product management, customer solutions, and engineering to resolve product problems
  • Travel up to 50% of the time as needed

Requirements For Customer Engineering Manager, Database, Google Cloud

MongoDB
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience with cloud native architecture and database technologies in a customer-facing or support role
  • Experience serving in the capacity of a pre-sales, customer-facing field engineering people manager capacity leading a multi-regional team
  • Experience with relational and NoSQL database technologies
  • Knowledge of application development, runtime platforms, and related technologies
  • Ability to build and maintain competitive positioning information for cloud and on-prem databases
  • Ability to craft an audience-tailored message

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