Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Google Cloud Platform helps businesses transform with cloud technology, offering security, reliability, and scalability solutions.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · AI · Cloud

Description For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Google Cloud Platform is seeking a Customer Engineering Manager to lead their enterprise cloud solutions team in Seoul. This role combines technical expertise with leadership, requiring 10 years of pre-sales engineering experience and fluency in both English and Korean. The position involves managing and developing a team of engineering professionals while working directly with customers to drive cloud technology adoption.

The role is integral to Google Cloud's mission of helping organizations leverage cutting-edge technology for business transformation. As a Customer Engineering Manager, you'll lead technical pre-sales engagements, working with business prospects and named accounts to understand their needs and demonstrate Google Cloud solutions. You'll be responsible for team development, strategic planning, and maintaining strong customer relationships.

The ideal candidate will bring extensive experience in software development lifecycles, distributed systems, and AI/ML platforms, combined with strong people management skills. You'll work in a dynamic environment where you'll balance technical leadership with business strategy, helping customers across various industries adopt and succeed with Google Cloud technologies.

This position offers the opportunity to shape the future of cloud computing in the Korean market while working for one of the world's leading technology companies. You'll be part of Google's broader mission to solve critical business problems for customers in more than 150 countries, making this an excellent opportunity for someone looking to make a significant impact in enterprise technology leadership.

Last updated a day ago

Responsibilities For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

  • Work with business management team to determine proper staffing levels to support annual goals
  • Train and equip the Customer Engineering (CE) team
  • Assess team's Go-To-Market (GTM) readiness, identify gaps and build plans
  • Work with the Cloud Sales team and leadership to identify, qualify, and prioritize coverage for business opportunities
  • Maintain customer satisfaction through working with internal teams to resolve product problems

Requirements For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Kubernetes
Python
Java
  • Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience
  • 10 years of experience as a pre-sales engineer at an enterprise technology company, or in a similar customer-facing role
  • Ability to communicate in English and Korean fluently
  • Experience with software life-cycles, building tools, developing software for scalable, distributed systems
  • Experience with data platform, AI/ML and infrastructure
  • Experience managing a team through business processes, operations and career development

Benefits For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Equal opportunity employer
  • Accommodation for disabilities
  • Comprehensive health benefits
  • Parental benefits

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