Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Google Cloud Platform helps customers transform their business using cloud technology, providing enterprise-grade solutions and cutting-edge infrastructure.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · AI · Cloud

Description For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Google Cloud Platform is at the forefront of helping businesses transform and innovate using cloud technology. As a Customer Engineering Manager, you'll lead a team engaging with business prospects, named accounts, and channel partners across South Korea. This role combines technical expertise with leadership, requiring fluency in both English and Korean to effectively communicate with local stakeholders.

The position involves managing a diverse team of engineering professionals while maintaining the technical acumen to engage directly with prospects. You'll be responsible for understanding customer needs, presenting Google Cloud technologies, and driving solution innovation. The role requires a strong background in pre-sales engineering and experience with scalable, distributed systems, including data platforms and AI/ML infrastructure.

Working at Google Cloud means being part of a team that delivers enterprise-grade cloud solutions leveraging cutting-edge technology. The platform serves customers in more than 150 countries, helping them operate more efficiently and adapt to changing needs. You'll play a crucial role in shaping how businesses of all sizes use technology to connect with their customers, employees, and partners.

This leadership position offers the opportunity to impact Google Cloud's growth in the Korean market, combining technical expertise with people management. You'll be responsible for team development, business process management, and maintaining customer satisfaction through cross-functional collaboration. The role requires strong presentation skills, strategic thinking, and the ability to drive business opportunities through technical leadership.

Last updated 3 months ago

Responsibilities For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

  • Work with business management team to determine proper staffing levels to support annual goals
  • Train and equip the Customer Engineering (CE) team
  • Assess team's Go-To-Market (GTM) readiness, identify gaps and build training plans
  • Work with Cloud Sales team to identify, qualify, and prioritize business opportunities
  • Maintain customer satisfaction through working with internal teams to resolve product problems

Requirements For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Kubernetes
  • Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience
  • 10 years of experience as a pre-sales engineer at an enterprise technology company, or similar customer-facing role
  • Fluent in English and Korean
  • Experience with software life-cycles and building scalable distributed systems
  • Experience with data platform, AI/ML and infrastructure

Benefits For Customer Engineering Manager, Enterprise, Google Cloud (English, Korean)

Medical Insurance
Parental Leave
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Parental Leave
  • Vision Insurance
  • Dental Insurance

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