Customer Engineering Specialist, Google Cloud
Description For Customer Engineering Specialist, Google Cloud
Google Cloud is seeking a Customer Engineering Specialist to join their team in Shanghai. This role combines technical expertise with customer-facing responsibilities, requiring 6 years of experience in cloud native architecture. As a Customer Engineer, you'll work at the intersection of technical sales and customer success, helping organizations leverage Google Cloud's capabilities for digital transformation.
The position involves partnering with technical sales teams to differentiate Google Cloud solutions, developing creative cloud architectures, and engaging in proof of concepts. You'll be responsible for building advisory relationships with strategic accounts, working directly with high-level executives including CTOs and CIOs. Your expertise will be crucial in providing domain knowledge around public cloud and enterprise technology.
The ideal candidate will possess both deep technical knowledge and strong communication skills, as you'll be making recommendations on integration strategies, enterprise architectures, and application infrastructure. You'll collaborate with various stakeholders including specialists, product management, and development teams to enhance Google Cloud's offerings.
Working at Google means joining a diverse team in an environment of respect and inclusion, where equal opportunities to succeed are promoted. You'll be part of a global leader in cloud computing, helping organizations in over 200 countries transform their businesses using Google's cutting-edge technology.
This role offers the opportunity to shape the future of cloud computing while working with industry-leading technology and influential business leaders. You'll be at the forefront of digital transformation, helping customers solve their most critical business problems while contributing to Google Cloud's growth and innovation.
Responsibilities For Customer Engineering Specialist, Google Cloud
- Build an advisory relationship with strategic accounts and engage with Architects, Vice President of developing, Chief Technology Officers, and Chief Information Officers
- Provide domain knowledge around public cloud and enterprise technology in the industry, and promote Google Cloud with customers, at conferences, and online
- Make recommendations on the integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a solution
- Manage the enterprise architecture relationship with customers by collaborating with specialists, product management, developing, etc
- Identify customer priorities, technical objections, and design strategies encompassing the entire Google ecosystem to deliver business growth and resolve blockers
Requirements For Customer Engineering Specialist, Google Cloud
- Bachelor's degree or equivalent practical experience
- 6 years of experience with cloud native architecture in a customer-facing or support role
- Experience designing/architecting infrastructure farms
- Experience with performance profiling tools
- Experience with distributed training and optimizing performance
- Ability to engage with C-level or executive business leaders and influence decisions
