Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across the entire Ad products stack. This role combines technical expertise with customer service excellence, requiring strong programming skills and the ability to provide technical consulting services. The position offers an opportunity to work with Google's cutting-edge technology while helping clients maximize their advertising potential.

As a Customer Solutions Engineer, you'll be at the intersection of technology and business, providing technical consulting services and guidance around Google APIs and technology platforms. You'll work directly with customers to understand their business challenges and develop innovative technical solutions. This role requires expertise in programming languages like Java, Python, or C++, and familiarity with web technologies including HTML, CSS, and JavaScript.

The ideal candidate will have a Bachelor's degree in Engineering, Computer Science, or a related field, along with strong technical troubleshooting abilities and experience managing customer relationships. You'll be part of a cross-functional and global team that ensures customers get the best return on investment with Google while maintaining trusted partnerships.

This position offers the unique opportunity to work with Google's advanced technology platforms and big data analytics systems, creating solutions that scale across Google's vast customer base. You'll collaborate with Sales, Product, and Engineering teams to develop better solutions, tools, and services to improve products and enhance client experience.

Working at Google means joining a company committed to diversity, equity, and inclusion, with a culture focused on innovation and making a positive impact. The role provides exposure to Google's entire Ad products stack and the chance to work on solutions ranging from bespoke customer implementations to scalable support systems serving millions of customers worldwide.