Customer Solutions Engineer, gTech

Google creates products and services that make the world a better place through innovative technology solutions.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
Enterprise SaaS

Description For Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across their entire Ad products stack. This role combines technical expertise with customer service, requiring proficiency in programming languages and web technologies. The position offers an opportunity to work with Google's cutting-edge technology while providing technical consulting services to clients implementing Google Ads products.

As a Customer Solutions Engineer, you'll be at the intersection of technology and business, helping customers maximize their use of Google's advertising platforms. You'll work with various teams including Sales, Product, and Engineering to develop solutions that enhance client experience and drive better ROI for customers. The role requires strong technical troubleshooting abilities, excellent communication skills, and the capability to manage multiple projects simultaneously.

The position offers exposure to Google's extensive technology platforms and big data analytics systems, allowing you to create innovative solutions for complex business challenges. You'll be part of a global team that ensures customers get the best return on investment with Google while maintaining trusted partnerships. This role is perfect for someone who combines technical expertise with strong interpersonal skills and has a passion for problem-solving at scale.

Working at Google, you'll be part of a company committed to diversity, equality, and inclusion, with a culture that values different perspectives and innovative thinking. The role offers the opportunity to work with cutting-edge technology while making a significant impact on how businesses utilize Google's advertising solutions. If you're someone who thrives in a dynamic environment, enjoys technical problem-solving, and wants to work with global clients, this position offers an excellent opportunity to grow your career in technical consulting and solutions engineering.

Last updated 8 days ago

Responsibilities For Customer Solutions Engineer, gTech

  • Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms
  • Work with customers to understand underlying business challenges
  • Cultivate relationships with Business team and customers, identify and develop innovative technical solutions
  • Work across Business, Support and Product teams to provide solutions to the challenges
  • Propose, design, create and present prototypes, demos and proofs-of-concept
  • Leverage Google's technology platforms and big data analytics systems to achieve goals

Requirements For Customer Solutions Engineer, gTech

JavaScript
Java
Python
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

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