Customer Solutions Engineer, gTech

Google creates products and services that make the world a better place, focusing on innovative technology solutions.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Advertising

Description For Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across their entire Ad products stack. This role combines technical expertise with customer service excellence, requiring strong programming skills in languages like Java, Python, and JavaScript, along with experience in web technologies. The position offers an opportunity to work with Google's cutting-edge advertising technology, providing technical consulting and developing innovative solutions for clients.

As a Customer Solutions Engineer, you'll be at the intersection of technology and business, helping customers maximize their use of Google's advertising platforms. You'll work closely with various teams, from Sales to Product and Engineering, to develop and implement solutions that range from custom implementations to scalable tools that benefit millions of customers worldwide.

The role requires a bachelor's degree in Computer Science or related field, with hands-on experience in programming and web technologies. You'll be responsible for providing technical guidance, troubleshooting complex issues, and building relationships with both internal teams and external clients. The position offers exposure to Google's extensive technology stack and the opportunity to work on projects that directly impact Google's advertising business.

This is an excellent opportunity for someone who combines technical acumen with strong communication skills and enjoys working in a customer-facing role. You'll be part of gTech's mission to bring Google's products to life while ensuring customers get the best return on their investment. The role offers the chance to work with cutting-edge technology while solving complex business challenges in the dynamic field of digital advertising.

Last updated 7 days ago

Responsibilities For Customer Solutions Engineer, gTech

  • Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms to help clients develop applications across Google Ads and products
  • Work with customers to understand underlying business challenges
  • Cultivate relationships with Business team and customers, identify and develop innovative technical solutions that lead to more advertising business
  • Work across Business, Support and Product teams to provide solutions to the challenges
  • Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences
  • Leverage Google's technology platforms and big data analytics systems to achieve goals

Requirements For Customer Solutions Engineer, gTech

JavaScript
Java
Python
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

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