Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting customers across their entire Ad products stack. This role combines technical expertise with customer service, requiring strong programming skills in languages like Java, Python, and JavaScript, along with experience in web technologies. The position offers an opportunity to work with Google's cutting-edge technology platforms while providing technical consulting services to clients implementing Google Ads and products.

As a Customer Solutions Engineer, you'll be at the intersection of technology and business, helping customers maximize their use of Google's advertising solutions. You'll work closely with various teams, from Business and Support to Product, developing innovative technical solutions that drive advertising business growth. The role requires excellent problem-solving abilities and strong communication skills, as you'll be presenting technical materials to diverse audiences.

The position is based in either Beijing or Shanghai, China, offering the chance to work with one of the world's leading technology companies. You'll be part of gTech, a global team that ensures customers get the best return on investment with Google while maintaining trusted partner relationships. This role is perfect for someone who combines technical acumen with customer service skills and wants to impact how businesses utilize Google's advertising technology.

The ideal candidate should have a Bachelor's degree in Engineering, Computer Science, or a related field, though a Master's degree is preferred. You'll need to demonstrate experience with web technologies, programming languages, and technical troubleshooting. The role offers the opportunity to work on complex technical solutions while developing consulting skills in a global technology leader.