Customer Solutions Engineer, gTech

Google creates products and services that make the world a better place through innovative technology solutions.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS

Description For Customer Solutions Engineer, gTech

Google's gTech Ads team is seeking a Customer Solutions Engineer to join their dynamic organization responsible for supporting the entire Ad products stack. This role combines technical expertise with customer service excellence, requiring strong programming skills in languages like Java, Python, and JavaScript, along with experience in web technologies.

The position offers an opportunity to work with Google's cutting-edge advertising technology, where you'll provide technical consulting services and develop innovative solutions for clients' business challenges. You'll be part of a global team that ensures customers get the best return on investment with Google's advertising products.

As a Customer Solutions Engineer, you'll work at the intersection of technical implementation and business strategy, helping clients develop cutting-edge applications across Ads products. The role involves creating prototypes, providing technical guidance, and working closely with various teams to deliver solutions that drive business growth.

The ideal candidate should have a bachelor's degree in Computer Science or related field, strong programming experience, and excellent communication skills. You'll be working from either Beijing or Shanghai, collaborating with global teams to support Google's advertising ecosystem.

This is an excellent opportunity for someone who enjoys both technical problem-solving and customer interaction, offering the chance to work with some of the world's most advanced advertising technology while helping businesses achieve their goals. The role provides exposure to Google's full product stack and the opportunity to impact how businesses worldwide use Google's advertising solutions.

Last updated 3 days ago

Responsibilities For Customer Solutions Engineer, gTech

  • Provide technical consulting services and guidance around Google Application programming interfaces (API) and technology platforms
  • Work with customers to understand underlying business challenges
  • Cultivate relationships with Business team and customers, identify and develop innovative technical solutions
  • Work across Business, Support and Product teams to provide innovative solutions
  • Propose, design, create and present prototypes, demos and proofs-of-concept
  • Leverage Google's technology platforms and big data analytics systems to achieve goals

Requirements For Customer Solutions Engineer, gTech

JavaScript
Java
Python
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience coding with one or more programming languages (e.g., Java, C/C++, Python)
  • Experience in technical troubleshooting, and managing internal/external partners or customers
  • Master's degree in Engineering, Computer Science, Business, or in a related technical field (preferred)
  • Ability to work independently and manage multiple projects simultaneously (preferred)
  • Ability to adapt and deliver messages to the technical level of the audience (preferred)
  • Excellent problem-solving, investigative and communication skills (preferred)

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