Head of Customer Engineering, Apigee, Google Cloud

Google Cloud accelerates organizations' digital transformation, delivering enterprise-grade solutions leveraging cutting-edge technology.
Cloud
Principal Software Engineer
In-Person
5,000+ Employees
12+ years of experience
Enterprise SaaS · Cloud

Description For Head of Customer Engineering, Apigee, Google Cloud

Google Cloud is seeking a Head of Customer Engineering for their Apigee division, a leadership role that sits at the intersection of technical expertise and customer success. This position requires an experienced professional to lead a team of Customer Engineers and Technical Solution Consultants who partner with prospects and customers on their journey with Apigee and Application Integration.

The role demands a unique blend of technical knowledge, leadership capabilities, and customer-facing skills. You'll be responsible for empowering organizations to integrate and innovate with APIs and accelerate cloud transformation. This involves understanding customer requirements, delivering demonstrations, and helping build robust, production-ready solutions.

As a leader in this position, you'll have the opportunity to build relationships with executive leaders at customer organizations, present at regional events, and collaborate with various internal teams within Google Cloud. The role requires someone who can think strategically about technical sales while managing and developing a team of solution architects.

The ideal candidate will bring deep experience in cloud computing, API technologies, and enterprise application integration, combined with strong people management skills. You'll be working with Google Cloud, which serves customers in more than 200 countries and territories, helping them solve their most critical business problems through cutting-edge technology.

This role offers the chance to be at the forefront of digital transformation, working with businesses of all sizes to leverage technology for connecting with customers, employees, and partners. The position requires travel up to 40% of the time, indicating the hands-on nature of the role and the importance of face-to-face customer interaction.

Last updated 3 days ago

Responsibilities For Head of Customer Engineering, Apigee, Google Cloud

  • Lead and grow a team of Customer Engineers and Technical Solution Consultants across the region
  • Work with regional BAP Sales leadership to identify and prioritize customer opportunities
  • Craft presentations, demos, and strategies for customers
  • Work with partners, Sales, Customer Support, Product Management, and Engineering teams
  • Resolve problems to improve customer satisfaction

Requirements For Head of Customer Engineering, Apigee, Google Cloud

Kubernetes
Java
Python
  • Bachelor's degree or equivalent practical experience
  • 12 years of experience in technical sales/customer-facing role in cloud computing
  • Experience with people management for solution architects team
  • Experience with EAI, Web Services, Integration Products, Middleware, and API technologies
  • Ability to travel up to 40% of the time
  • Experience with Google Cloud or other cloud products
  • Understanding of cloud design considerations
  • Excellent communication, critical thinking, and problem-solving skills

Benefits For Head of Customer Engineering, Apigee, Google Cloud

Medical Insurance
Vision Insurance
Dental Insurance
Parental Leave
  • Comprehensive health benefits
  • Parental leave
  • Equal employment opportunity
  • Inclusive work environment

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