Head of Developer Policy Support, Trust and Safety

Google's Trust & Safety team is seeking a Head of Developer Policy Support to lead their policy support function within Developer Experience (DevEx). This senior leadership role involves managing and scaling support operations for Play Store developers, ensuring policy compliance while maintaining high developer satisfaction. The position combines strategic oversight with hands-on leadership in a dynamic environment.

The role sits within Google's Trust & Safety team, which is dedicated to making the internet safer and protecting users across all Google products. As the Head of Developer Policy Support, you'll lead efforts to provide outstanding support to Play developers facing policy compliance issues, working closely with product and business stakeholders to define best practices and scalable support solutions.

The ideal candidate brings extensive experience in Trust and Safety or Operations Management, with a proven track record of leading teams and handling complex policy matters. You'll be responsible for driving industry-leading developer satisfaction while ensuring alignment with organizational goals and key results. The role requires excellent problem-solving abilities, strong leadership skills, and the capacity to work effectively across multiple teams and functions.

This position offers a competitive compensation package, including a base salary range of $198,000-$282,000, plus bonus, equity, and comprehensive benefits. The role provides an opportunity to impact Google's developer ecosystem directly while working with cutting-edge technologies and talented teams. You'll be at the forefront of shaping how Google interacts with and supports its developer community while maintaining the highest standards of trust and safety.

The position requires managing high-priority escalations, including outside standard work hours, and demands a leader who can thrive in a fast-paced environment while maintaining attention to detail and excellent customer service. This is an excellent opportunity for someone passionate about technology policy, developer relations, and operational excellence to make a significant impact at one of the world's leading technology companies.