Head of Developer Policy Support, Trust and Safety

Google's Trust & Safety team is seeking a Head of Developer Policy Support to lead their policy support function within Developer Experience (DevEx). This senior leadership role involves managing and scaling support operations for Play Store developers, ensuring policy compliance while maintaining high developer satisfaction. The position combines technical expertise with strategic leadership, requiring 13+ years of experience in Trust and Safety or related fields.

The role focuses on protecting users and partners across Google's product ecosystem while building and maintaining developer relationships. You'll lead a team responsible for resolving policy issues, improving operational processes, and working cross-functionally with product management and engineering teams. The position offers a competitive salary range of $198,000-$282,000 plus comprehensive benefits, equity, and bonus opportunities.

As a leader in this role, you'll be responsible for establishing best practices, developing scalable support solutions, and driving continuous improvement in operational metrics. The position requires excellent problem-solving skills, strong leadership capabilities, and the ability to manage high-priority escalations, including during non-standard hours.

This is an excellent opportunity for an experienced professional who combines technical knowledge with people management skills and has a passion for user safety and developer success. The role offers the chance to impact Google's developer ecosystem while working with cutting-edge technologies and policies. You'll be part of a diverse team of analysts, policy specialists, engineers, and program managers working across 40+ languages to protect Google's global user base.

The position comes with Google's comprehensive benefits package and the opportunity to work in either Sunnyvale, CA or Atlanta, GA. This role is perfect for someone who wants to make a significant impact on Google's trust and safety initiatives while leading and developing a team of professionals in the developer support space.