Incident Manager, Messages Spam and Abuse, Trust and Safety

Google's Trust and Safety team is at the forefront of protecting users and partners across all Google products. As an Incident Manager in the Messages Spam and Abuse division, you'll be part of a crucial team that identifies and tackles the biggest safety and integrity challenges. The role combines technical expertise with strategic thinking to combat abuse and fraud at Google's scale.

You'll work with a diverse team of experts across multiple functions, including Legal, Communications, Engineering, and Public Policy. The position requires strong leadership skills to handle sensitive escalations and high-priority incidents, while maintaining excellent communication with executive stakeholders. Your responsibilities will include managing incident responses, implementing safety protocols, and conducting thorough post-incident reviews.

The role offers competitive compensation ($108,000-$158,000 base salary) plus bonus, equity, and comprehensive benefits. You'll be joining a global team that works in over 40 languages, making a direct impact on user safety across Google's product ecosystem. This is an opportunity to work at the intersection of technology, safety, and user trust, helping to maintain Google's high standards for user protection.

The position requires a bachelor's degree (or equivalent experience) and 4 years of relevant experience in Trust and Safety, cybersecurity, or related fields. You'll need to be comfortable working in high-pressure situations, managing weekend rotations, and leading cross-functional teams. This role is perfect for someone who is passionate about user safety, has strong analytical skills, and wants to make a meaningful impact on billions of users worldwide.