Google is seeking an Infrastructure Support Engineer for their Sovereign Operations team in London. This role focuses on operating and securing private cloud services for customers with high security requirements. As the first point of contact for customers experiencing technical issues, you'll troubleshoot and resolve incidents across private cloud workloads. The position requires strong Linux and cloud platform knowledge, with opportunities to work with cutting-edge technologies like Kubernetes and GCP.
The role combines technical support, system administration, and cloud operations, requiring collaboration with various Google teams to resolve complex issues. You'll be responsible for monitoring systems, responding to alerts, and maintaining high service standards. The position offers exposure to advanced cloud technologies while working with security-sensitive deployments.
This is an excellent opportunity for someone with infrastructure and support experience looking to work with enterprise-grade cloud solutions. The role requires security clearance and participation in on-call rotations, demonstrating Google's commitment to providing 24/7 support for critical infrastructure. You'll contribute to improving Google's global operations by updating documentation and sharing knowledge across international teams.
Working at Google provides exposure to industry-leading cloud technologies and the chance to solve complex technical challenges. The role offers professional growth opportunities while working with diverse teams and enterprise customers. If you're passionate about cloud infrastructure, customer support, and maintaining secure systems, this position offers a unique blend of technical and customer-facing responsibilities.