Manager, Trust and Safety, Shopping

Google is a global technology leader specializing in internet-related services and products.
Security
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · AI

Description For Manager, Trust and Safety, Shopping

Google's Trust & Safety team is at the forefront of protecting users and maintaining platform integrity across Google's diverse product ecosystem. This role leads a crucial team focused on Google Shopping's trust and safety initiatives, combining technical expertise with strategic leadership. The position demands a blend of data analytics, policy enforcement, and team management skills to ensure both user and merchant safety.

As a Manager in Trust & Safety for Shopping, you'll be responsible for overseeing policy enforcement in Product Listing Ads, Offer Quality, and User Generated Content. The role requires collaboration with various stakeholders, from engineering teams to executive leadership, to address complex challenges and maintain Google's high standards of user protection.

The ideal candidate brings a strong background in data analytics, cybersecurity, or related fields, with demonstrated experience in people management. You'll work with cutting-edge tools and technologies, including machine learning applications and data visualization, to identify and combat potential threats to platform integrity.

This position offers the opportunity to make a significant impact on Google Shopping's safety infrastructure while leading a team of skilled analysts. You'll be part of Google's larger mission to maintain user trust while ensuring platform growth and innovation. The role combines technical expertise, strategic thinking, and leadership skills in one of tech's most critical areas: trust and safety.

Last updated 4 minutes ago

Responsibilities For Manager, Trust and Safety, Shopping

  • Lead, mentor, and performance manage a team of analysts responsible for policy enforcement for Product Listing Ads, Offer Quality, and User generated Content in Google Shopping
  • Act as a representative for T&S with cross-functional partners
  • Identify and address issues by developing programs and processes
  • Monitor trends, perspectives, and issues that could impact enforcement and operations

Requirements For Manager, Trust and Safety, Shopping

Python
  • Bachelor's degree or equivalent practical experience
  • 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or related fields
  • 1 year of experience in people management, leading a team
  • Experience with machine learning
  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in Python
  • Experience working with engineering and product teams
  • Experience working with policy teams
  • Excellent communication and presentation skills

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