Operational Support Systems and Data Communications Network Support Manager
Description For Operational Support Systems and Data Communications Network Support Manager
Google is seeking an Operational Support Systems and Data Communications Network Support Manager to join their Technical Infrastructure team. This role is crucial in building and operating global infrastructure to support Google Global Networking growth and open networking objectives. The position involves managing complex network systems, particularly focusing on Google Submarine Networks (GSN) Layer 2-3 IP Secure Data Communications Network (DCN) and Operational Support Systems (OSS).
The ideal candidate will have extensive experience in network operations, program management, and network security. They will work closely with various stakeholders including NOC teams, security teams, and technology suppliers to ensure optimal system performance and reliability. The role requires a strong technical background combined with excellent project management and communication skills.
As part of Google's Technical Infrastructure team, you'll be responsible for keeping the networks running efficiently, ensuring users have the best and fastest experience possible. You'll be involved in developing and maintaining data centers and building next-generation Google platforms. The role offers the opportunity to work on unique and specific aspects of Google's infrastructure while contributing to the company's global networking initiatives.
Google emphasizes building a diverse and inclusive workplace, offering opportunities for growth and development. The company is committed to solving problems for all users globally and maintains high standards of equality and fairness in its hiring practices. This position offers the chance to work with cutting-edge technology while being part of a team that makes Google's extensive product portfolio possible.
Responsibilities For Operational Support Systems and Data Communications Network Support Manager
- Review Design, Implement and Operationally manage Google Submarine Networks (GSN) Layer 2-3 IP Secure Data Communications Network (DCN) and Operational Support Systems (OSS) and Cloud based applications and systems
- Work with stakeholders, supporting Global Submarine Networks (GSN), Network Operations center (NOC) to develop systems operating processes
- Work with user groups, access Security, Engineering, Software teams, suppliers to develop improvements/innovation/improved processes in OSS usability and performance
- Work with technology suppliers, security, risk and compliance teams to ensure Google maintains the highest levels of reliability
- Monitor and troubleshoot network and OSS systems performance, Implement Service Performance Measures and Service Performance Analysis
Requirements For Operational Support Systems and Data Communications Network Support Manager
- Bachelor's degree in Computer Science, Engineering, IT System Administrator, or in a related field, or equivalent practical experience
- 5 years of experience in network operations and data communications
- 5 years of experience in program management
- 5 years of experience with network multilayered OSS, network design, and network security
- Experience with Enterprise Networking for e.g. L3 Routing, Switching (CISCO) SD WAN and Security
- Experience with Network Operations, OSS Systems, Software implementations and lifecycle management
- Experience with data communications protocols, Data Network design, Open Network protocols, models and strategies
- Familiarity with software/coding, operating systems, database structure
- Excellent communication and collaboration skills
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