Product Manager, Creator Support Workflows

At Google, we're dedicated to putting users first in an ever-changing world. This Product Manager role focuses on Creator Support Workflows, specifically working with YouTube's mission to give everyone a voice and build community through stories. You'll be working at the intersection of cutting-edge technology and creativity, managing products from conception to launch by bridging technical and business aspects.

The role involves improving internal tools for employees, particularly focusing on Creator Admin/iStudio, to help diagnose and address creator issues effectively. You'll be working with support agents, engineers, designers, and various stakeholders to develop and implement solutions that enhance the creator support experience.

As a Product Manager in this role, you'll be responsible for developing product strategy in an ambiguous environment, analyzing support data for insights, and building strong relationships with cross-functional partners. The position requires someone who can break down complex problems and drive product development while ensuring seamless integration with the overall tooling ecosystem.

Google offers an inclusive work environment, committed to equal opportunity and building a representative workforce. The company values diversity and creates a culture of belonging, making it an ideal place for professionals who want to make a significant impact while working with cutting-edge technology and creative teams.

This role presents an exciting opportunity to influence the future of creator support at YouTube, working with teams across the organization to improve tools and processes that directly impact millions of creators and users worldwide.