Google's Guided Support Experience (GSE) team is seeking a Product Manager to lead their generative conversational support solution across consumer products like Google Play, Pixel, and Google Workspace. This role sits within gTech Users and Products (gUP), focusing on creating helpful and trusted experiences across Google's product ecosystem. The position requires expertise in Generative AI and product management, with responsibilities spanning strategy definition, user experience optimization, and cross-functional collaboration. The role offers an opportunity to shape the future of Google's support systems, working with a newly forming team of 6 product managers and one designer. The ideal candidate will have strong experience in product management, technical understanding, and a proven track record of launching successful products. This position combines technical expertise with business acumen, requiring skills in stakeholder management, strategic thinking, and user advocacy. The role offers the chance to impact millions of users while working at one of the world's leading tech companies, with a focus on innovation and user-first solutions. The position provides an opportunity to work on cutting-edge AI technology while solving complex support challenges for Google's diverse product portfolio.